INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. Can I ask about the availability of a specific product through this form?

Yes, you can use the contact form to inquire about the stock status of any product. Please mention the product name and quantity needed for a quicker response.

2. Do you accept online orders through this form?

This form is only for general inquiries. To place an order, please visit our shop section or contact us directly via WhatsApp or phone.

3. What are your business hours for customer support?

We respond to form submissions during business hours, which are Monday to Saturday, 9:00 AM to 7:00 PM. Messages received after hours will be addressed the next working day.

4. Is my contact information safe when I submit this form?

Yes, your data is kept secure and confidential. We only use your contact details to respond to your inquiry and never share them with third parties.

5. Can I request a product recommendation through the contact form?

Absolutely. Our staff can guide you on available products based on your needs. For detailed medical advice, we recommend visiting the store or consulting a registered practitioner.

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